Drain Detectives (London) Ltd
Services
Customer Reviews
Write a review9.94 /10
Based on 27 reviews over the past 12 months
Quality of work
9.96
Reliability
9.89
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their prompt and professional service, often highlighting the team's friendly and efficient approach to solving problems. A small number of reviewers mention issues with repeat call-outs and customer service.
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Reviews (400)
10 Drain / Sewer Clearance
Posted 14 May
A great job and price.
Very pleased with the work carried out. Our kitchen drain was badly blocked and the two workmen spent quite some time checking all the gullies. When they had finished the drain was flowing freely again. They were polite and efficient and left the patio clean and tidy. We felt that the price charged was excellent value for money and would certainly recommend this company to friends and neighbours.Verified reviewerJob location: ME19Response from Drain Detectives (London) Ltd
Thank you for taking the time to leave a review. It is much appreciated. If you have any issues in the future, do not hesitate to call.
9.67 Drain / Sewer Clearance
Posted 02 May
Happy customer
I got an appointment quickly compared to other drain companies I tried, and at time and day I requested. The 2 guys came out and managed to sort the issue within 1 hour, despite it being a tricky one (patio installation mortar stuck in the drain). Very happy.Verified reviewerJob location: TN12Response from Drain Detectives (London) Ltd
Hi Jonathan Thank you for taking the time to leave a review. I am glad we could help. Kind Regards, Drain Detectives
10 Drain / Sewer Clearance
Posted 31 March
Excellent Service
As always over the last four years Drain Detectives have provided an excellent service by emptying our septic tank. The service is easy to book and today was carried out cleanly and efficiently by their operative Carlin.Verified reviewerJob location: TN11Response from Drain Detectives (London) Ltd
Hi Andy, Thank you for taking the time to leave a review. It is much appreciated. I will pass on your comments to Carlin. Kind Regards. Drain Detectives
10 Drain / Sewer Clearance
Posted 24 February
Cleared blocked toilet and drain caused by toddler and plastic lids...
Came out to clear a blocked toilet that previously a well known London plumbing company failed to clear. Drain Detectives were great. They quickly identified the blockage with their CCTV, found the right manhole access point (not that straightforward at our property) and recovered the blockage (toddler decided to put a plastic bottle lid down the toilet). The engineer was great and cleaned up after. Given the time and work done these guys were amazing and very cost effective (compared with said other firm...) Would definitely recommend them and use them again.Verified reviewerJob location: IG9Response from Drain Detectives (London) Ltd
Hi Robert, Thank you for taking the time to leave a review. It is much appreciated. I will pass on your comments to the engineers who attended. Kind Regards Stuart
10 Plumber
Posted 04 February
Great company!
Drain Detectives were a pleasure to deal with from start to finish. The people on the phone were friendly and helpful - walking us through the process and booking us in same day. The chap who came to undertake the work was presentable, friendly and knowledgeable - with the right kit to hand to get the work done! I was then sent a payment link the next day to settle up. All so easy - thank you so much!Verified reviewerJob location: BR1Response from Drain Detectives (London) Ltd
Hi Helen, Thank you for taking the time to leave a review. It is much appreciated. I will pass on your kind comments to the staff concerned. Kind Regards, Drain Detectives
9 Drain / Sewer Clearance
Posted 02 February
Highly recommended
Very impressed with the service from Drain Detectives. From the first visit to clear the blocked drain to the CCTV Survey done by Dan. Then onto the repair work that was needed.Job location: GU17Response from Drain Detectives (London) Ltd
Hi Clair, Thank you for taking the time to leave a review. I will pass on your kind feedback to all the engineers who attended your property. Kind Regards, Drain Detectives
Photos
Company Info
Owner
Mr Darren Austin
Ltd Company
9 years on Checkatrade
VAT Registered
No
Drain Detectives are the experts in finding the reasons for your drain problems. Whether it is a simple fat blockage, root ingress or even a broken drain, our experienced drain engineers can find the real cause of the problem and offer you the most cost effective solution.
Blocked Drains
Fast response unblocking drains for commercial and domestic clients, 24 hours a day, 365 days a year.
Fast Response 24/7
Someone will always answer the phone, so whatever your drain emergency, our local drainage engineers can come to your rescue.
CCTV Drain Surveys
Drain inspections to detect any drain problems, build over surveys or pre-purchase drain surveys for house buyers.
Drain Repairs
Cracked or broken drains? We offer no dig drain repairs such as patches & lining or if necessary excavation.
Guaranteed Work
We are pleased to offer customers a one month guarantee on drainage work when we have successfully cleared their blocked drains*.
Competitive Prices
We always give the best value for money price for drainage work, with fixed prices where possible. Beware of prices too good to be true!
Free Expert Advice
Not sure where to start? Call our friendly office and an experienced engineer will advise you on the best way to tackle your drainage issues.
Big Jobs, Little Jobs
Whether you have a blocked drain in the garden of a small terraced house or need a full CCTV drain survey for a large retail park, we can help.
Full Drainage Service
If you need a drainage service, Drain Detectives can do it all. From a blocked toilet to a drain repair, drain survey or septic tank. Give us a call.
What areas do we cover?
Our drain engineers provide the full range of drain and plumbing services throughout the South East of England including Kent, Surrey, London, Essex, Hampshire, Berkshire, Oxfordshire, East and West Sussex. So whether you are in Basildon, Canterbury, Crawley, Guildford, Oxford, Slough, London or even Southampton, we can help.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since November 2017
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