Skills
- Pond Maintenance / Cleaning
Customer Reviews
Write a review9.85 /10
Based on 52 reviews over the past 12 months
Quality of work
9.85
Reliability
9.85
Communication
9.85
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, knowledgeable, and friendly team who deliver high-quality work on pond cleaning and restoration projects. Reviewers also frequently mention the excellent communication, tidiness, and the great care taken with their fish.
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Reviews (379)
9.67 Pond Maintenance / Cleaning
Posted 5 days ago
Reliable and did a great job!
Matt and his team helped to clean out my mum and dad's pond, a job which has become too much for them now. Matt showed up on time, did a great job and charged a reasonable price. Mum and dad were really happy with the result.Verified reviewerJob location: HP89.67 Pond Maintenance / Cleaning
Posted 5 days ago
Pond wall rebuilt & old liner replaced
Matt’s team came to install a new liner and moved my fish into their holding pond. Unfortunately, not only had next doors tree roots penetrated the old liner, it had also broken one side of the pond wall. I had another smaller filter which they moved and hooked up to the holding pond, also an air filter. Matt then arranged his builders to attend a few days later to get rid of the tree roots and rebuild the wall. His previous team then came back to install the liner and return the fish. They were all easy to get along with which really made the rebuild a pleasure. Top marks Matt & his team.Job location: CR410 Pond Maintenance / Cleaning
Posted 13 October
Excellent company
I initially spoke to Matt on the phone and sent him photos of the existing pond and it was decided that I needed a new pond liner as mine was leaking although I was given the choice of having fibreglass. A few weeks later, Natalie and Tyrone came round to reline the pond. They were both very professional and knowledgeable They did an excellent job. Existing stones were used to anchor down the liner and I chose to finish the landscaping and add extra rocks in my own time. I would definitely recommend this companyVerified reviewerJob location: SE1210 Pond Maintenance / Cleaning
Posted 04 October
Great service
The team did an amazing job restoring our overgrown and neglected point. They were really efficient and great to deal with. This is the second time we have used their services and we will definitely do so againVerified reviewerJob location: TN259.67 Pond Maintenance / Cleaning
Posted 02 October
Just brilliant
Pond fibreglassed. And so much wise advice beforehand. So knowledgeable and helpful. Absolutely excellent service.Verified reviewerJob location: ME110 Pond Maintenance / Cleaning
Posted 08 September
Lovely pond now
Our pond was absolutely rancid could not see the fish because it was so murky. Natalie Turned it back into the pond it use to be, we can now see our goldfish and have a lovely fountain, it is now a pleasure to look at again. I will be using the company again, they were vey professional and efficient. Thank youVerified reviewerJob location: DA12
Photos
Company Info
Owner
Mr. Matthew Adlington
Ltd Company
5 years on Checkatrade
VAT Registered
Yes: 409699645
Welcome to That Pond Guy, a small, independent family run pond specialist based in Burham, Kent. We provide professional pond cleaning, pond maintenance and bespoke pond construction across Kent, London, Essex, Surrey, Sussex, Berkshire and Hampshire.
From small garden ponds and wildlife ponds to koi ponds and large lakes, we offer practical advice and professional workmanship to help you get the best from your pond.
Founded by Matt Adlington in 2021, That Pond Guy grew from a genuine passion for ponds, fish and water gardening. What started with building Matt’s own pond in 2018 has developed into a dedicated team helping homeowners, estates, schools and commercial clients care for their ponds and water features.
As a small family run business, we pride ourselves on being approachable, offering honest advice and taking the time to understand what each customer wants to achieve. Whether you need help with an existing pond or have plans for something completely new, we will talk you through the options and recommend a solution that suits your pond, your needs and your budget.
Our pond services include:
• Pond cleaning and regular pond maintenance
• Pond repairs, leak investigations and liner replacement
• Pond renovations and refurbishments
• Pond fibreglassing
• Pond pump, filter and UV upgrades
• Bespoke koi pond design and construction
• Wildlife pond creation and care
• Water feature, stream and waterfall maintenance
• Large pond and lake management
• Lake aeration and specialist water quality treatments
We operate dedicated pond cleaning and maintenance teams alongside a separate pond building and construction team. This allows us to look after everything from routine seasonal care to complete pond renovations and bespoke builds, with the right experience for each job.
Alongside our services, our online shop supplies pond equipment, pond plants, pumps, filters, water treatments, lake equipment and accessories to customers across the UK. Our advice is backed by practical experience working with ponds and filtration systems every day, helping you choose suitable products and understand how to get the best from them.
If you would like help with your pond, get in touch for a free quote. Sending us a few photos, approximate dimensions, your location and a brief description of what you would like done is a great place to start.
Real pond experts. Honest advice. Professional results.
This trade passed up to 12 Checkatrade vetting checks
Member since June 2021
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